Timetabling Administrator – Dubai Campus

Purpose of Role:

The Timetabling Administrator is responsible for managing and enhancing teaching timetables at the Dubai Campus across all Schools and study modes. This role includes allocating students to exam rooms, coordinating room bookings via Resource Booker, and ensuring efficient use of campus space while delivering high-quality service to staff, students, and visitors.

Occasionally, the role may involve supporting other teams within academic operations during peak periods.

Summary of Key Duties and Responsibilities:

• Accurately identify program and course offerings each semester and facilitate the collection of teaching requirements for timetabling, staff assignments, and room allocations using SharePoint.
• Audit and maintain timetabling data to ensure timely preparation of schedules.
• Timetable for designated Schools and ensure cross-campus teaching considerations for Dubai.
• Produce timetables within agreed timelines specific to Dubai campus.
• Address and resolve conflicts in room assignments, teaching staff, and student sets on schedules.
• Prioritize teaching activities over other campus events.
• Ensure timetables comply with Dubai campus regulations consistently.
• Generate timetabling data reports as requested.
• Allocate students to exam rooms using specialized software.
• Provide insights to maximize space utilization on campus.
• Contribute to feedback on campus space development projects.
• Offer guidance to colleagues on timetabling issues and constraints.
• Manage ad-hoc room bookings promptly via Resource Booker.
• Participate in training for personal and professional development.
• Collaborate in refining timetabling processes.
• Provide administrative support to RAS Directorate teams as per division of labor set by the Head of RAS.

Education, Qualifications & Experience:

Essential:

• Minimum of a bachelor’s degree or equivalent practical experience.
• Strong analytical skills.
• Experience in a similar operational environment.
• Competency in relevant IT tools, including Excel.
• Excellent interpersonal skills.
• Proactive and professional approach to work.
• Ability to work accurately in a dynamic and pressured setting.
• Demonstrated commitment to delivering excellent customer service.

Desirable:

• Experience in process or procedure redesign.
• Previous work in timetabling within higher education.
• Collaboration with teams across multiple locations.
• Familiarity with Scientia timetabling software.

Interested candidates should submit their applications along with an updated CV.

Note: Employment is contingent upon successful completion of all Labor and Immigration requirements. Commencement of employment may be delayed if the employment visa process is pending.

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