(Senior) Relationship Manager – United States – Remote

Remote Work Opportunity
Must reside in California, Arizona, Colorado, Idaho, Montana, New Mexico, Nevada, Oregon, Texas, Utah, Washington, or Wyoming.

About NeighborWorks America

Are you passionate about community development and mission-driven work? Do you envision being part of a humble, creative team that leads with empathy and embraces curiosity? For over 45 years, NeighborWorks America, a national nonpartisan nonprofit, has worked to make every community a place of opportunity. With nearly 250 members across the U.S., the District of Columbia, and Puerto Rico, we provide grant funding, peer exchange, technical assistance, and training to empower housing and community development professionals.

Our Culture

At NeighborWorks America, we prioritize our internal community just as much as our external mission. Join a collaborative and diverse environment that encourages you to challenge yourself while supporting our mission-oriented work.

Total Rewards Package

• 401(k) Match: Up to 12%
• Paid Holidays: 11 observed holidays
• Leave Package: 40 hours of paid volunteer leave
• Comprehensive Benefits: Industry-leading health, dental, and vision plans
• Training Opportunities: Access to our Staff Training and Education (STEP) Program

Our benefits reflect our core values: accountability, collaboration, inclusion, stewardship, and integrity, supporting your work-life balance.

Position Overview: Senior Relationship Manager

Focus: Nonprofit Capacity Building
As a Senior Relationship Manager (Sr. RM), you will oversee a portfolio of network organizations, requiring a deep understanding of our services and the unique challenges each organization faces.

Key Responsibilities

• Portfolio Management: Establish and maintain relationships with executive leadership, board members, and stakeholders through in-person and virtual engagements.
• Strategic Visioning: Use data to implement capacity-building strategies that strengthen organizational performance and long-term impact.
• Organizational Development: Leverage expertise in nonprofit business models to enhance performance and sustainability, assisting organizations with performance assessments and action plans.
• Board Management: Collaborate directly with nonprofit boards to assess performance, facilitate training, and engage in strategic planning.
• Funding Evaluation: Review and assess funding requests from network members to ensure alignment with organizational goals.
• Data-Driven Decisions: Utilize data analysis and market insights to make informed decisions on supporting portfolio organizations.

Qualifications

• Experience:
  • 3-5 years of relevant experience in community development, affordable housing, or nonprofit management for standard level
  • 5-7 years for senior level, with a focus on relationship or project management.
• Technical Skills: Proficiency in Microsoft Office Suite.

Working Conditions

• Travel: Approximately 50% required for community events.
• Remote: Position is remote but requires travel within the region.
• Physical/Sensory Demands: Fast-paced environment with extensive computer usage.

Expectations

All staff are expected to demonstrate:

• Sensitivity to diverse backgrounds.
• Effective communication with stakeholders.
• Strong teamwork and collaboration skills.
• Analytical and strategic thinking.
• Awareness of the impact of their decisions on colleagues and the organization.

Field Operations Division

The Field Operations Division of NeighborWorks America is dedicated to delivering services, grants, and technical assistance to sustain a network of excellence that creates affordable housing opportunities, improves lives, and strengthens communities.

Equal Opportunity Employer

NeighborWorks America is an equal employment opportunity employer. We welcome all qualified applicants without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other characteristic protected by law.

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